1. How to place order?
a. Find items either by using menu buttons or Search
b. Choose hair color your want and quantity
c. Click "Add to Cart"
d. Proceed To Checkout
e. Fill in your address
f. Place order & payment.
2. How to cancel or change my order?
You may cancel or change the order if you change your idea. We recommend you contacting the customer service by e-mail.
If you do not want the item after it has been shipped out, you will be responsible for the shipping cost, and making fees in some cases.
3. Can I Change My Order information?
Before making the order, you can modify the product information, Before issuing the order, you can modify the logistics information.
4. When will my order be delivered?
Total delivery time = processing time (5-10 business days) + shipping time (2-8 business days)
Processing time differs from product to product. Generally it is about 5-10 business days. Some popular styles can be shipped out within 24 hours. For engraving or customized products, it will take around 10 business days.
5. How do I check my order status?
We will send the track number and query url to you soon after we post the wig to you. Then you can track it.